Canary had taken the reins of a business over when the owner made a move that wasn’t in the best interest of customers. There was a team to help her recover but she soon realized the most important part of the business was not what she expected. It wasn’t the product or the procedure necessarily…it was the reputation. Customers would not come to a company with a shoddy reputation for treating clients like disposable income. It took several months to get things back on track with the business and Canary, for most of those months, put her sole focus on setting their reputation back on track.
Lesson: This lesson is inspired by the Hearpreneur Post “What is Your Best Business Advice? Week of July 7th“
Gresham W. Harkless Jr.https://iamgresh.comGresham “Gresh” W. Harkless Jr. is the founder of CBNation and Blue 16 Media. CBNation is a Business to Business (B2B) Brand focusing on increasing the business success rate by providing visibility and resources for CEOs, entrepreneurs and business owners. CBNation consists of blogs (CEOBlogNation.com), podcasts (CEOPodcasts.com) and videos (CBNation.tv). Blue 16 Media is a digital marketing agency providing digital marketing services including web design & SEO to small to medium-sized businesses and organizations. Central to his marketing philosophy is that You Are a Media Company: Developing a Marketing Strategy to Connect with Your Target and Reach Your Goals. Gresham is proud a graduate of Howard University & Georgetown University. He also is a graduate of the 2020 Leadership Center for Excellence Young Professionals Program ’16 and recognized by the Alexandria Virginia Chamber of Commerce’s 40 Under 40.
