Seal was trying out some new techniques a friend had advised him up. He was new to running a business and would take into account all advice his friends could give him on the matter. One topic which kept coming around was the fact that he needed to listen to his customers. They might not have been business owners or even know much about business – but they knew exactly what they liked and exactly what they hated in a company. The key, Seal thought, was to use the knowledge of his customers to help his business along. So he hit the ground running by listening to his customers and patrolling the floors to sneak in time with unsuspecting customers to gauge how they felt about his business. It was the most useful tactic he could think of!
Lesson: This lesson is inspired by the Hearpreneur Post “What is Your Best Business Advice? Week of July 7th“
Gresham W. Harkless Jr.https://iamgresh.comGresham “Gresh” W. Harkless Jr. is the founder of CBNation and Blue 16 Media. CBNation is a Business to Business (B2B) Brand focusing on increasing the business success rate by providing visibility and resources for CEOs, entrepreneurs and business owners. CBNation consists of blogs (CEOBlogNation.com), podcasts (CEOPodcasts.com) and videos (CBNation.tv). Blue 16 Media is a digital marketing agency providing digital marketing services including web design & SEO to small to medium-sized businesses and organizations. Central to his marketing philosophy is that You Are a Media Company: Developing a Marketing Strategy to Connect with Your Target and Reach Your Goals. Gresham is proud a graduate of Howard University & Georgetown University. He also is a graduate of the 2020 Leadership Center for Excellence Young Professionals Program ’16 and recognized by the Alexandria Virginia Chamber of Commerce’s 40 Under 40.
