Fox had started his business around the same time he had gotten married. The similarities were astounding as time went on. He treated his customers much like he treated his wife when they went out. He had to keep her happy, like he did customers. Pay close attention to what they were saying in case they brought it up later, much like his now-wife. Of course, he had done well enough with his wife so he figured making his customers fall in love with him would be almost equal to this!
Lesson: This lesson is inspired by the Rescue a CEO Post “How to Romance Your Customers“
Gresham W. Harkless Jr.https://iamgresh.comGresham “Gresh” W. Harkless Jr. is the founder of CBNation and Blue 16 Media. CBNation is a Business to Business (B2B) Brand focusing on increasing the business success rate by providing visibility and resources for CEOs, entrepreneurs and business owners. CBNation consists of blogs (CEOBlogNation.com), podcasts (CEOPodcasts.com) and videos (CBNation.tv). Blue 16 Media is a digital marketing agency providing digital marketing services including web design & SEO to small to medium-sized businesses and organizations. Central to his marketing philosophy is that You Are a Media Company: Developing a Marketing Strategy to Connect with Your Target and Reach Your Goals. Gresham is proud a graduate of Howard University & Georgetown University. He also is a graduate of the 2020 Leadership Center for Excellence Young Professionals Program ’16 and recognized by the Alexandria Virginia Chamber of Commerce’s 40 Under 40.
