Crocodile always looked a little grumpy – Chipmunk said it was just his face. “Try and smile at every customer no matter how glum you feel that day. Even if you’re just pretending, it will soon turn real!” It was good advice, Crocodile thought. Soon enough Crocodile was grinning all the time and his customers noticed.
Lesson: This lesson is inspired by the Rescue a CEO Post “Winning at Customer Service – Entrepreneurs Give Tips on Serving Customers the Right Way”
Gresham W. Harkless Jr.https://iamgresh.comGresham “Gresh” W. Harkless Jr. is the founder of CBNation and Blue 16 Media. CBNation is a Business to Business (B2B) Brand focusing on increasing the business success rate by providing visibility and resources for CEOs, entrepreneurs and business owners. CBNation consists of blogs (CEOBlogNation.com), podcasts (CEOPodcasts.com) and videos (CBNation.tv). Blue 16 Media is a digital marketing agency providing digital marketing services including web design & SEO to small to medium-sized businesses and organizations. Central to his marketing philosophy is that You Are a Media Company: Developing a Marketing Strategy to Connect with Your Target and Reach Your Goals. Gresham is proud a graduate of Howard University & Georgetown University. He also is a graduate of the 2020 Leadership Center for Excellence Young Professionals Program ’16 and recognized by the Alexandria Virginia Chamber of Commerce’s 40 Under 40.
