Bad Customer Service Can Be Viral

Shark knew customer service was the most important part of any business. So important, he thought, that he began giving a lecture on it to any new recruit he hired. One of the biggest things he emphasized in his speech was that fact that in this day and age one slip up can be send around the world in a matter of minutes. The power of YouTube had already been a platform for customers to show how they have dealt with horribly customer service. You know know when you are being film, Shark said. So it is better to act as though you are always being filmed.

Lesson: This lesson is inspired by the Rescue a CEO Post “What Entrepreneurs Need to Know About Customer Service

Previous Post
Gain Relationships with Colleges and Universities
Next Post
Having a Mentor

Leave a Reply

Your email address will not be published. Required fields are marked *

Fill out this field
Fill out this field
Please enter a valid email address.

four × 1 =

This site uses Akismet to reduce spam. Learn how your comment data is processed.