The online world of customer reviews and disapproval was something Pig hadn’t really considered as far as his business went. He didn’t have any negative reviews at the moment but he didn’t have a lot to go on. People just weren’t writing anything. When one of his co-owners suggested maybe they should focus on getting some reviews online he decided to send an email to some of their recent clients to see if they would be interested in writing a review. He didn’t bribe them with coupons or kind words. He wanted them to be totally honest. That way when people went online they could see what other people thought of the product. It was a great way to involve both the present and potential customer.
Lesson: This lesson is inspired by the Rescue a CEO Post “Tips on Getting a Hand from Customers to Promote Your Brand”
Gresham W. Harkless Jr.https://iamgresh.comGresham “Gresh” W. Harkless Jr. is the founder of CBNation and Blue 16 Media. CBNation is a Business to Business (B2B) Brand focusing on increasing the business success rate by providing visibility and resources for CEOs, entrepreneurs and business owners. CBNation consists of blogs (CEOBlogNation.com), podcasts (CEOPodcasts.com) and videos (CBNation.tv). Blue 16 Media is a digital marketing agency providing digital marketing services including web design & SEO to small to medium-sized businesses and organizations. Central to his marketing philosophy is that You Are a Media Company: Developing a Marketing Strategy to Connect with Your Target and Reach Your Goals. Gresham is proud a graduate of Howard University & Georgetown University. He also is a graduate of the 2020 Leadership Center for Excellence Young Professionals Program ’16 and recognized by the Alexandria Virginia Chamber of Commerce’s 40 Under 40.
