As the leader of the herd, Elephant came out to meet with the disgruntled Boar. There was far too much noise at night, Board said. His group couldn’t sleep a wink. Elephant, though upset about the complaint, nodded and listened to everything Boar had to say. By the end of the meeting Boar felt much better and both left the meeting satisfied.
Lesson: This lesson is inspired by the Hearpreneur Post “Tips for Dealing with the Bad and Ugly of Customer Feedback from Entrepreneurs and Business Owners”
Gresham “Gresh” W. Harkless Jr. is the founder of CBNation and Blue 16 Media. CBNation is a Business to Business (B2B) Brand focusing on increasing the business success rate by providing visibility and resources for CEOs, entrepreneurs and business owners. CBNation consists of blogs (CEOBlogNation.com), podcasts (CEOPodcasts.com) and videos (CBNation.tv). Blue 16 Media is a digital marketing agency providing digital marketing services including web design & SEO to small to medium-sized businesses and organizations. Central to his marketing philosophy is that You Are a Media Company: Developing a Marketing Strategy to Connect with Your Target and Reach Your Goals. Gresham is proud a graduate of Howard University & Georgetown University. He also is a graduate of the 2020 Leadership Center for Excellence Young Professionals Program ’16 and recognized by the Alexandria Virginia Chamber of Commerce’s 40 Under 40.